Cancellations are divided into early and late categories.
Early cancellations are those that occur more than 24 hours before your appointment time. There is no charge for early cancellations. Please cancel online whenever possible. If you cannot cancel online, any call, email or voicemail that arrives before the 24 hour window will be considered an early cancellation.
Late cancellations occur within the 24 hour window (less than 24 hours) before your scheduled appointment time and cannot be cancelled online. You must call, leave a voicemail or email us directly to late cancel an appointment. Late cancellations will be charged a $20 fee at the next appointment.
Please note: As a courtesy late cancelled appointments can be rescheduled, without charge, for any available same day appointment.